Shipping policy

Shipping Policy

Woopsie currently delivers to addresses within the United Kingdom.

Delivery costs
Delivery charges, if applicable, will be shown clearly before you complete your purchase. Where a product qualifies for free delivery, this will be stated on the product page or at checkout.

Delivery times
Estimated delivery times will be shown on the product page or during checkout. Delivery times may vary depending on the product, supplier and delivery location.

Some orders containing multiple products may arrive in separate parcels.

Order processing
Once your order has been confirmed, we will begin processing it as soon as possible. You will receive an email when your order has been dispatched, including tracking information where available.

Delays
Occasionally deliveries may be delayed due to circumstances outside our control. If we become aware of a significant delay, we will contact you using the details provided with your order.

Unless a different delivery timeframe has been agreed with you, UK online orders must generally be delivered within 30 days. 

Incorrect delivery information
Please make sure your delivery address is correct before completing your order. If you notice an error, contact us as soon as possible at contact@woopsie.co.uk.

Missing or damaged orders
If your order arrives damaged or does not arrive as expected, contact us at contact@woopsie.co.uk and include your order number so we can investigate.

Contact
For questions regarding delivery, please contact:
contact@woopsie.co.uk